Every carrier reports differently
Tracking events, shipment statuses and claims come in a different format and level of detail from every carrier.
External carriers
External carrier reliability and performance, in data
E-commerce stores today commonly combine several carriers — DPD, PPL, Packeta, Balíkovna and others — by region, service type or price. But the question of which carrier actually delivers fast, reliably and without unnecessary cost is often answered by impression, not data.
Join early accessWhy carriers are hard to compare objectively
There is no shared view across carriers
Without unified data, comparing delivery speed, reliability or the share of delayed shipments between carriers is hard.
Stuck and lost shipments are handled manually
Identifying shipments stuck somewhere in transit usually requires checking tracking one by one.
What we track in data
Tracking number as the matching key
Shipments are linked through the carrier + tracking number pair, so the same shipment can be tracked across systems.
Delivery speed and reliability
Delivery time, first delivery attempt success rate and the share of delayed shipments can be compared across carriers, regions and service types.
Exceptions: delayed, returned, stuck
Shipments that deviate from the expected flow can be tracked systematically, not just from customer complaints.
Who this is relevant for
- E-commerce stores using multiple carriers at once
- Companies considering a change or addition of carrier
- Teams dealing with recurring delivery complaints
- Stores that want data to negotiate with carriers
FAQ
Answers to the questions we hear most about Nodali.
How does Nodali unify data from different carriers?
By normalizing tracking events into a shared model, according to data availability for each carrier — API, exports, email reports, SFTP or a custom implementation.
Can you measure first delivery attempt?
Yes, if carrier data allows it — first delivery attempt success rate is one of the standard metrics in the Nodali Carriers module.
Do you guarantee integration with a specific carrier?
No. Specific carriers are given as examples of who can be tracked. Integration depends on data availability and the agreed way of exchanging data, potentially as a pilot or custom implementation.
Where can I find pricing for this?
Orientational pricing for the Nodali Carriers module, which covers this area, is listed on the pricing page.
Want to see a reliability overview of your carriers?
Tell us which carriers you use and what shipment data you have available — we'll talk through what a concrete overview could look like.
Join early access