Payment and Delivery Terms

1. Scope

These terms govern prices, billing periods, payment methods and activation of the Nodali digital service. The operator is David Hošek, doing business under the trade name Progity, Company ID 03956890, with registered office at U Potoka 247, 440 01 Peruc, Czech Republic, registered in the Czech Trade Licensing Register.

2. Prices and tax regime

Current prices are stated in the price list and in the order process. The operator is not registered for Czech VAT and is a VAT-identified person. For domestic customers the operator does not add Czech VAT to the price; the stated price is the amount charged by the operator. For cross-border B2B services, the tax regime is determined by the customer's registered office and tax status and other relevant circumstances; where the reverse-charge mechanism applies, the tax is declared by the customer in the recipient's state. The customer is responsible for the accuracy of the billing country, VAT/tax ID and other tax details. A change of the tax regime or prices applies only to future orders and periods in accordance with the announced conditions.

3. Core and billing period

The Core billing period is one month and begins on the date Core is activated. For example, if Core is activated on 10 July, the first period runs from 10 July to 9 August and the next period begins on 10 August. The first Core payment is made upon activation in advance for one billing period; subsequent periods are paid as part of the consolidated billing statement under Article 4.

4. Consolidated billing statement and objections

Prices for modules, feeds, connectors and other recurring add-on services accrue continuously according to the actual active days; no pro-rated price is charged immediately upon activation.

On the first day of the following billing period, the operator issues one consolidated billing statement that includes the Core price for the new period and the price of add-on services for the closed period. The statement is made available to the customer in the portal and sent by e-mail according to the tenant settings.

For card payments, the customer may raise an objection to the statement within 5 calendar days from the date it is issued. If no objection is raised within that period, payment is made on the sixth day using the stored payment method and the corresponding document is issued.

For customers paying by bank transfer, the invoice is issued on the first day of the new billing period together with the consolidated billing statement, with a due date of 14 days; objections to the statement may be raised at any time until the invoice is due.

If the customer raises an objection within the applicable period, the operator will assess it without undue delay; the undisputed part of the statement may be charged, while the disputed part will be settled after the objection is resolved and, in the case of an invoice and a justified objection, by issuing a corrective document. Details of objections and their submission after payment has been made are governed by the Complaints, Cancellation and Refunds Terms.

5. Core changes

A change of the Core tier, whether an upgrade or a downgrade, always takes effect only from the start of the next billing period. An upgrade may be scheduled at any time; however, this does not mean immediate repricing during a running period or a retroactive change. A downgrade may be scheduled no earlier than from the sixth day of the billing period, provided the usage projection allows it. A scheduled change may be cancelled at any time before it takes effect.

6. Recurring card payments

If the customer chooses recurring card payment, the customer consents to the use of a securely stored payment reference for future payments for active services. The operator does not store the full card number or the security code. The amount of a recurring payment may vary because it includes the Core price for the new period in advance and the proportional prices of add-on services for the ended period in arrears, plus any other items due. The billing date, active services and price are available in the portal. Before payment is made, the consolidated billing statement under Article 4 is always made available to the customer, including the period for objections.

The customer will be reasonably informed in advance of a change in the amount or frequency of the recurring payment. After each payment attempt, the customer will receive information about its result. The customer may switch off future renewals with effect from the end of the current period.

7. Bank transfer

For customers with bank transfer enabled, the invoice is issued on the first day of the new billing period together with the consolidated billing statement under Article 4, with a due date of 14 days unless agreed otherwise. Unless agreed otherwise, activation or continuation of the service may be conditional on timely payment. In the event of default, the service may be restricted or suspended after notice.

8. Documents

Upon a successful card payment, a corresponding accounting document is issued. For payment by transfer, an invoice with a due date is issued and its status is updated after payment in accordance with accounting rules. Documents are available in the tenant administration. Sending them by e-mail is governed by the tenant settings; the default setting is on.

9. Activation and delivery

Nodali is a digital service. Core, a module, a feed or another extension is activated without undue delay after the payment and technical conditions are met, usually within 24 hours. This does not apply where activation requires individual configuration, an individual integration, the customer's cooperation or integration approval; in such a case the date will be agreed separately.

10. Demo and individual trial

A public free trial is not a standard part of the offer. Functions can be tried in a demo environment with demo data. The operator may permit an individual trial in writing and may limit it in scope, duration or number of users.

11. Payment security

Card details are processed by a licensed payment service provider. The customer is responsible for the authorisation of the person making the payment and for the accuracy of the billing details.

The tax regime of a cross-border B2B service is determined by the billing country, the customer's status as a taxable person, the validity of the VAT or tax ID and other relevant circumstances. Indicative information displayed on the public website based on the visitor's country is not a binding tax assessment. The details confirmed by the customer at the time of the order are decisive.